01
Customer handoff
What sales promised reaches the people doing the work.
Turnkey Operations Onboarding, delivery and admin
Work that moves without you chasing it.
Handoffs, written steps and admin help, so the business runs the same way every week.
01 What it fixes
Where handoffs drop.
For teams where work gets lost after the sale and the plan lives in one person's head.
What it fixes
Promises don't reach delivery
Fixed by Turnkey OperationsThe team learns the scope from the customer, not from sales.
Work waits
Fixed by Turnkey OperationsJobs stall between people and nobody sees where.
Admin buries the owner
Fixed by Turnkey OperationsInbox, calendar and data entry eat the hours you need to lead.
02 What's included
What Turnkey Operations covers.
What we do
02
Job board
One shared board for jobs, open hours and turnaround.
03
Written steps
Each step has an owner and a check at every handoff.
04
Issues closed
Mistakes and complaints logged, fixed and kept from coming back.
05
Admin help
Inbox, calendar and data entry taken off the owner, with VA help.
06
Buying
Purchases approved, tracked and tied to the job.
07
Coverage
A weekly view of the work and a backup for every key role.
08
Customer updates
Customers hear where their work stands without having to ask.
03 How it works
One path, owned end to end.
- Sale closed
- Handed off
- Scheduled
- Delivered
- Checked
- Customer updated
04 Proof
Built by Turnkey, in daily use.
Onboarding checklist
A real Turnkey build shown with sample data for a fictional company. Not a client result.
05 How it starts
The first ninety days.
Phases overlap on purpose. Timing follows your priorities, access and decisions. After day 90 we keep running the work and report on it every month.
The first ninety days
- First 30 days
Set up
One customer traced end to end and the handoff gaps named.
- By day 60
Running
A handoff path, a job board and the first written steps live.
- By day 90
Steady
A weekly view of the work and a backup for each key role.
06 Questions
Straight answers.
01Do you replace our job software?
Only if it's the bottleneck. Most of the time we connect what you already use.
02Do you provide virtual assistants?
Yes, for the admin work that repeats, trained on your steps.
03What if a key person is out?
We write the queue down and name a backup, so the work keeps moving.
Next Fifteen minutes
See if Turnkey Operations fits.
Fifteen minutes with Ricky on what's taking your time and where this service would start.